A study of a million users of massive open online courses, known as MOOCs, released this month by the University of Pennsylvania Graduate School of Education found that, on average, only about half of those who registered for a course ever viewed a lecture, and only about 4 percent completed the courses.
Much of the hope — and hype — surrounding MOOCs has focused on the promise of courses for students in poor countries with little access to higher education. But a separate survey from the University of Pennsylvania released last month found that about 80 percent of those taking the university’s MOOCs had already earned a degree of some kind.
And perhaps the most publicized MOOC experiment, at San Jose State University, has turned into a flop. It was a partnership announced with great fanfare at a January news conference featuring Gov. Jerry Brown of California, a strong backer of online education. San Jose State and Udacity, a Silicon Valley company co-founded by a Stanford artificial-intelligence professor, Sebastian Thrun, would work together to offer three low-cost online introductory courses for college credit.
Mr. Thrun, who had been unhappy with the low completion rates in free MOOCs, hoped to increase them by hiring online mentors to help students stick with the classes. And the university, in the heart of Silicon Valley, hoped to show its leadership in online learning, and to reach more students.
But the pilot classes, of about 100 people each, failed. Despite access to the Udacity mentors, the online students last spring — including many from a charter high school in Oakland — did worse than those who took the classes on campus. In the algebra class, fewer than a quarter of the students — and only 12 percent of the high school students — earned a passing grade.
MOOCs are going to need a bit of work, but was that really a surprise? Thrun himself noted in his blog: “There remains so much more that needs to be improved. The summer pilot was the second iteration of a new approach. To all those people who declared our experiment a failure, you have to understand how innovation works. Few ideas work on the first try. Iteration is key to innovation. We are seeing significant improvement in learning outcomes and student engagement. And we know from our data that there is much more to be done.”MORE »