Oregon Health Exchange Warns Applicants They May Need to Seek Coverage Elsewhere

Sends out robocalls to applicants

Oregon's troubled health insurance exchange began robocalling applicants Friday, warning them that if they don't receive enrollment confirmation by Monday, they should seek coverage elsewhere for Jan. 1.

"If you haven't heard from us by Dec. 23, it is unlikely your application will be processed for Jan. 1 insurance coverage," a woman's voice on the pre-recorded call from Cover Oregon says. "If you want to be sure you have insurance coverage starting Jan. 1, you have other options."

It's yet another sign that the health insurance exchange's technological breakdowns will prevent some—perhaps many—Oregonians from getting subsidized coverage Jan. 1, despite Gov. John Kitzhaber's previous assurances otherwise. Out of more than 65,000 applicants, the exchange reports enrolling nearly 30,000, but only about 11,000 of them in private insurance plans.