Pennsylvania's New $4 Million Prison Mail System Brings Privacy Concerns

Civil liberties lawyers worry that sensitive documents could end up in the wrong hands.



Rather than allow inmates to receive personal letters, drawings from their children, photographs, birthday cards, and other kinds of mail directly, the Pennsylvania Department of Corrections will use a new service that will cost taxpayers at least $376,000 a month, or well over $4 million a year.

As explained on its website, the department implemented the new policy after staff members were reportedly sickened by an unknown substance, which prompted the announcement of a statewide lockdown in August. Mail will first go through a Florida-based service called Smart Communications. The company will scan the mail and then send black and white digital copies to inmates. The original mail, including photographs, will then be held for 45 days and subsequently destroyed. The electronic mail will only be saved for seven years. Mail related to legal matters and other official documents will be forwarded to the institutions, opened in front of the inmate, copied, and the originals will be destroyed after a 15-day retention period. Inmates will not be able to keep the originals.

The department maintains that the process will help cut down on a the amount of drugs smuggled into state prisons, even documenting drug finds on various inmates. It's also a good business opportunity for private companies seeking to contract with prisons. Smart Communications already provides limited email technology and a teleconferencing system to prisons, and now touts its mail system as completely eliminating postal mail. Bloomberg quotes Corrections Accountability Project Director Bianca Tylek, who believes digitized mail services could earn private contractors "more than $180 million annually."

But if cost is of little concern, perhaps privacy should be. The Pennsylvania chapter of the American Civil Liberties Union, the Pennsylvania Institutional Law Project, and lawyers at private firms allege that the new system will threaten the confidentiality of sensitive legal documents. Prior to the new system, prison staff opened mail in front of prisoners, searched for contraband, and then handed the documents over. Now, the added steps of photocopying documents and retaining the originals for an amount of time have the possibility to impact cases. Some lawyers have already complained about legal documents sitting on desks and being thrown in the trash. Some have even voiced concerns that the documents could end up in the hands of a legal opponent or prison staffers who named in an inmate's case.

To no one's surprise, the service has already been criticized for giving inmates copies that are either unreadable or incomplete. Inmates have also voiced their own privacy concerns as even more strangers will now have intimate access to their personal lives.

Per the department's own finds, drugs like synthetic cannabinoids (K2), suboxone, and tobacco were found on 15 inmates between September 28 and October 3. If the rate of drug finds were to remain consistent each week over the course of a year, it would appear that the state of Pennsylvania has decided to implement a multi-million dollar service that affects the privacy of over 50,000 inmates due to the actions of less than one percent of the state prison population.

Editor's Note: We invite comments and request that they be civil and on-topic. We do not moderate or assume any responsibility for comments, which are owned by the readers who post them. Comments do not represent the views of or Reason Foundation. We reserve the right to delete any comment for any reason at any time. Report abuses.

10 responses to “Pennsylvania's New $4 Million Prison Mail System Brings Privacy Concerns

  1. Completely OT:

    Anyone in Denver, I recommend avoiding the intersection at 6th and Federal

    The technology will be used to alert officers about stolen cars, other vehicles that police are looking for and missing children.

    Yeah, I’m sure that’s all they’ll be looking for. Gotta give it up to them for working in the “for the [missing] children” angle though. /sarc

    1. My general posture is to avoid Denver.

      1. I would too if I didn’t live here. Still not as bad as Seattle, though trending in the wrong direction.

  2. I wonder how many prison letters have problematic content?

  3. “Inmates have also voiced their own privacy concerns as even more strangers will now have intimate access to their personal lives.”

    Do they mean the NSA?

  4. I don’t necessarily think this is a bad idea – but the implementation is awful.

    1. They can’t spring for color scanners? Seriously? In 2018? I be they’ve got shitty DPI too.

    2. No, you don’t get to destroy the mail. Keep it in storage – it belongs to the inmates and should be given to them when they leave for parole or finish their sentences.

    3. The ‘official’ mail, once forwarded to the institution, should be given to the inmate *who then opens it in front of the officials*, not the other way around. And those guys should only be close enough to be able to confirm there’s no contraband and no closer.

    4. No matter what, there’s absolutely no reason whatsoever for the institution to mandate that it be allowed to copy that correspondence and keep those copies.

  5. Mail will first go through a Florida-based service called Smart Communications.

    Will Reason be following the money?

  6. Prosecutors and jail personnel were opening privileged letters and listening to privileged telephone calls in Pennsylvania years ago.

    Little to no consequence, as I recall, after they were caught.

  7. I essentially started three weeks past and that i makes $385 benefit $135 to $a hundred and fifty consistently simply by working at the internet from domestic. I made ina long term! “a great deal obliged to you for giving American explicit this remarkable opportunity to earn more money from domestic. This in addition coins has adjusted my lifestyles in such quite a few manners by which, supply you!”. go to this website online domestic media tech tab for extra element thank you .

Please to post comments

Comments are closed.