Federal Government Awards Vangent Contract To Run Call Center for Online Insurance Marketplace Queries

Worth $28.2 million

The federal government has awarded a $28.2 million contract to a General Dynamics subsidiary to run a call center to handle consumer questions about the new online insurance marketplaces that are slated to begin selling insurance policies Oct. 1.

The call center will be responsible for all inquiries related to the insurance marketplaces in at least 34 states that will be run wholly or partly by the federal government. Sixteen states are setting up their own online insurance marketplaces.