Cuomo Orders Insurers to Speed Up Sandy Claims

Cuts time adjusters have to respond

New York Governor Andrew Cuomo on Thursday imposed emergency regulations on insurers to speed the processing of claims from hundreds of thousands of state residents whose properties were damaged or destroyed when Superstorm Sandy struck a month ago.

Among the measures Cuomo unveiled was a requirement reducing the time limit for insurance company claims adjusters to respond to a claim to six days from 15 days.

He also said the state's insurance regulator would begin posting to the agency's website report cards on the performance of insurers, with the aim of making the companies more accountable for their response to customers needing assistance following the storm, which struck the Northeast on October 29.