It's possible we've been overly generous in our assessments of the intelligence gathering capabilities of the NSA. They would have responded to our FOIA request, you see, but they had the wrong address – and there was no way for them to get that address but to email us and ask for it.
Like many others, the detailed reports on NSA surveillance by The Guardian last month, prompted us to send requests under the Freedom of Information Act to a variety of government agencies, the NSA included. We heard back from the Army relatively quickly, and by email, as requested. While the response wasn't a smashing success — the Army was not able to provide us any information about Snowden's military file, despite parts of it having been released to the press previously — at least we got something.