Bureaucracy

Kansas DMV Woes Hobble Car Dealers

New computer system has everybody tied in knots

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Lines for car tags and titles are moving a little faster at the Kansas Division of Motor Vehicles office on Lamar Ave., four months after the state installed a new computer system.

But here and in other DMV offices around the state, the lines are still moving slow enough to worry car dealers.

"We know we are losing sales," said Don Neely, executive director of the Kansas Auto Dealers Association in Topeka. "Our customers tell us they can't afford to take off five or six hours to wait in line for a car title."