Expect More. Pay Less.
Did you know Target has its own crime lab?
Target got into forensics as a way to combat shoplifting and such crimes but has taken its skills far beyond the department store. Its seven-person team of investigators, most of them former law enforcement officials, spend 70% of their time fighting theft, fraud and personal injury cases involving Target's 1,600 stores. But the lab is also frequently tapped by city, state and federal law-enforcement agencies, including the Los Angeles Police Department and the Federal Bureau of Investigation, to solve big cases….
Target installed cameras in most of its stores in the 1980s, but that wasn't enough to really make a dent in store thefts. "We had a volume of evidence from our cameras but no expertise," says Fredrick Lautenbach, the retailer's crime lab manager. He says the company also didn't want to rely on overburdened police departments to help it solve problems with theft. In 2003 the company created its lab…
[I]t decided to largely limit its volunteer work to cases involving murder, sexual assault or armed robbery. It doesn't charge for its services but asks police departments to donate a patch when it helps them out. It has 136 on display in its main office in Brooklyn Park, Minn.
