Hold music

I realize this might make me sound curmudgeonly, but here's what strikes me as a needless source of annoyance: Hold music with vocals.

I'm fine with being put on hold occasionally, but I want to be able to work effectively while I'm waiting. That's considerably harder, I think, when the hold music has vocals, rather than just unobtrusive instrumentals. The job of hold music should be to make callers feel confident that their calls haven't been disconnected—not to entertain. Just some officious advice, hold music decision makers, from your friendly neighborhood blogger.

Also: Kids these days. Grrr. O tempora, o mores.