Brickbat: Speedy Service
It took Norman Spivey repeated calls and more than a year to schedule a cancer checkup with the Veterans Administration of Atlanta. When he finally got his appointment, doctors found he had stage four colon cancer that had spread to his liver and lymph nodes. Spivey passed away recently after six months of treatment, but his wife says she wonders if he'd still be alive if he'd been able to get his checkup earlier.
