Policy

FCC Chairman Wants Carriers To Allow Customers To Unlock Their Phones

Tom Wheeler wants an amendment to the wireless industry trade association's Customer Code

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The Federal Communications Commission this week formally asked the mobile industry to allow customers to unlock their phones.

The FCC's new chairman, Tom Wheeler, penned a note to Steve Largent, president and CEO of CTIA, the wireless industry trade association, to push for "an amendment to your Consumer Code in which this industry would address consumers' rights to unlock their mobile wireless devices once their contracts are fulfilled."