Hit & Run

One North Carolina Insurer's Disastrous Experience With Obamacare's Exchange Tech



At this point the problems that individuals have had shopping for and enrolling in coverage through Obamacare's exchanges are widely known.

But the federally run system operating in 36 states is also a mess on the insurer side. Here, for example, is glimpse into what it's like for the largest health insurer in North Carolina, as noted by the Charlotte, N.C. affiliate of CBS News:

Internal emails obtained by WNCN-TV show that Blue Cross Blue Shield show that only 1,000 people had filled out applications as of October 15th.

In fact, only one person was able to successfully use Healthcare.gov to enroll in the new exchange.

But even that single person has not paid, which means the enrollment is not complete.

The emails suggest the "payment re-direct option" on government servers isn't working.

Blue Cross Blue Shield found the entire system is so filled with glitches that the company decided not to upload data because it was afraid false information might enter its computer system.

That's how bad it is. The payment system is apparently non-functional, which probably won't make insurance companies particularly happy. And the overall system is such a disaster that at least one insurer is refusing to send in its data out of fear that doing so would create even more problems.

You can see all the leaked emails, via WNCN, here