The Army Thinks Printers Cost Over $1 Million
Poor accounting practices mean the Department of Defense can't even tell how much money or equipment it has lost.

The Army failed to properly account for tens of millions of dollars' worth of equipment, according to the Department of Defense's (DOD) internal watchdog.
A report released last week by the DOD Office of the Inspector General detailed the results of a recent audit of military bases in Kuwait. Specifically, the audit intended "to determine whether the Army effectively accounted for Government-furnished property (GFP)."
The audit focused on two bases, Camp Arifjan and Camp Buehring. In 2010, a contractor (not named in the report) was awarded a $75 million contract to provide operations and security support to both bases, including "food and housing, payroll support, fire protection, security protection, law enforcement, and transportation." The contract was extended multiple times, totaling more than $5 billion over more than a decade.
According to the contractor's records, in that time it received more than $108 million in GFP from the Army, such as "printers, refrigeration units, and vehicles." But the audit found that according to the Army's records, it had given the contractor nearly $157 million worth of equipment. And counterintuitively, despite its total dollar amount being about 50 percent higher, the Army recorded having provided 23,000 fewer individual items.
The report determined that the Army failed to account for at least 23,374 items. Of the remaining 123,988 items the contractor listed having received, the Army failed to record identifiers like contract or serial numbers on 111,877 of them, complicating oversight.
For the items that could be checked, the audit found costs that differed wildly between Army and contractor records. For example, the contractor received 12 printers, each estimated to cost up to $400; the Army's records listed the printers at $1.1 million each, for a total discrepancy of over $13.5 million. The contractor also received 17 refrigeration units, which it logged at a little over $24,000 apiece; the Army recorded a cost of over $650,000 each. The auditors discovered that the error came from the Army's procurement officer accidentally entering the total cost of 17 units as the per-unit cost, and even though he discovered and corrected his error, the correction never updated in the Army's system.
The report warned that lax record keeping on the part of the Army risks leading to theft or loss. In one cited example, "we found that one of the printers in our sample costing $408 was located at the contractor's staff apartment outside of Camp Arifjan without the Army's knowledge." Normally, removing GFP from the base requires the approval of the procurement officer, but due to the "Army's lack of accountability and oversight of location," the relocation of the printer went unnoticed.
Overall, for just the 61 items audited, the report found a discrepancy of more than $65 million.
These issues are not new, and not isolated to two bases in Kuwait. In fact, after discovering the 12 printers listed for over $1 million each, the inspector general determined that throughout the entire U.S. Army, there were 83 printers listed for that price, totaling a cost overage of more than $93 million. Despite acknowledging GFP in the hands of contractors as a potential weakness and "audit priority" in 2011, the DOD would not commit to a "resolution" before 2026.
It's not clear if there is any actual fraud at play in Kuwait: Other than the missing printer, the report does not allege that the contractor did anything wrong. But auditors had no way to verify that information. During the life of its contract, the contractor reported over $13 million in lost equipment. Without proper record keeping, there's no way for the Army to determine whether that equipment was truly missing—or whether it was, like the printer, creatively misplaced.
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This is true of government at all levels.
That's the way it is when you are spending other people's money.
This is true of all bureaucracies I have ever worked for. The difference is that the government is so big, and that private bureaucracies eventually sort themselves out with firings or bankruptcies.
If you don't spend all of your funds, you're not getting as much funding next year. So hurry up and overspend to convince them you need more funding.
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This. Only so much can be explained by gross incompetence, willful neglect, and general ass-hattery. At some point someone is using the gross incompetence and willful neglect as a cover for actual fraud.
So I guess the solution is to include a line item in the budget for "Bribes, assistance, and other services"?
I, in my youth worked for one of America's largest corporations. They had a couple of multi-year foreign service and equipment contracts where they bid 100% higher costs in order to account for all the baksheesh that was demanded.
You don't actually think they spend $20,000 on a hammer, $30,000 on a toilet seat, do you?
If only.
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Theoretically that was supposed to be fixed with the ability to purchase commercial items when small quantities were required. While it's better than the "we need one hammer" resulting in an expensive bid solicitation process and finally choosing the winning bid which supplies 5,000 hammers, of which 4,999 go into storage and ultimately sold as surplus for pennies, there is plenty of room for improvement.
OK, one personal insight into insane contract prices.
In the 1970s, 80s, and 90s, my in-laws ran a small company that contracted with military purchasing for replacement electronic parts. These were often components, like circuit boards, that plugged into larger devices, and bought in small batches. And also often for devices that had not been made for decades.
On top of this, the military demanded an exact duplicate of what had been originally specced, down to individual components like transistors. A replacement board with new technology that could plug in, work better, and be cheaper was not acceptable.
So, when my in-laws browsed the solicitations, and saw a request for 25 circuit boards, and started to price delivery costs, so did a companion industry: people who had bought up remnant stock of transistors and other stuff, and sat on them for years. Given the strict military specs, the price for a transistor that may have cost a few dollars when it was made by the thousands, and cost a few cents when bought as part of a warehouse clearance, is now worth exactly a penny less than what it would cost for the original manufacturer to retool for a run of 25.
The end result was a cost for replacement circuit boards that might be 100x the original price, but with builders and suppliers competing for contracts and operating on slim margins. My in-laws, and the few associated business owners I met, were not getting rich.
ps. What put them out of business were requirements for prioritizing minority-owned contractors, who would blatantly under-bid established suppliers, and then have to renegotiate contract terms to prices much higher.
$10 on the hammer. $19,990 on filling out forms.
Well, that hammer had to meet military specs and had to be tested to show it met all those specs. There had to be reports on every test, equipment had to be bought/used/maintained, test labs and technicians used, plus all the building and management overhead for all the facilities and man-hours. Plus the contractor had to label them, put serial numbers on them, package them and store the ones not immediately used. Over-specification of common tools and equipment has been an issue for decades.
As for the toilet seat, that was something that was a unique design for a specific aircraft, and because it was obsolete, a whole new tool had to be made for that one seat, plus all the airworthiness testing, etc. Stuff like that happens when aircraft are used for decades after their planned lifespan, and the original contractor has gone belly up.
But military accounting has been awful for decades. Don't forget that on 9/10/2001, Rumsfeld declared, after auditing the DoD, that he could not find any accountability for the money the department had spent in the prior 10 years. Things have not improved.
Sounds like the contractor was the one doing it correctly.
It's also likely that the Army accountants are doing whatever they need to do to make the spreadsheets balance. Are we off by $50M? Ok, add 50 printers.
Does seem that way.
"Overall, for just the 61 items audited, the report found a discrepancy of more than $65 million."
That's true but very misleading. They found $65m of accounting errors, but they were just wrong numbers. There was no loss of $65m. There was no purchase for $65m. There were just some wrong entries that added up to $65m.
Numbers are violence!
(and racist)
If only the rich could be forced to pay their fair share of taxes this wouldn’t be a problem. They should be giving these accounting geniuses more money.
Haha.
These articles remind me of the days when I was card holder (credit card guy) at my military unit. People would come to me with supply requests, like pens or copier paper. There is a WalMart about 2 miles from the base, so just go down and pick up some stuff, right? Nope! What are you? Retarded or something?
No, I had to spend 2 days in credit card class learning how to get pens from one supplier and copier paper from a different one. And in neither case was I allowed to go to WalMart, OfficeDepot, Staples, etc to get office supplies. No, I had website that listed a bunch of companies that I had to order the stuff from. Vet owned, woman owned, native american indian owned, disabled owned, combinations of all the above. Everything cost more than local stores and they had to ship it so if office drone Alpha needed copier paper today he was SOL.
Needed to buy a computer once, local store had the model we wanted for around $1000. Website I was supposed to order from listed the same computer for sale by a disabled woman vet owned business for $2500. My commander said "fuck that, get the damn computer locally". When a colonel says do, you do. So I did. All card activity is monitored by a base cost center and they saw the activity on the unit's card before the day was over and they started asking questions. We had to take the computer back to the local store and order the more expensive one from the "approved" business. Took 3 weeks to get it.
Its crap like the above that makes shit cost more and its bad accounting practices that make DoD really bad at spending money. Double whammy.
Not sure it's that way today, but the same thing happened to me as a mid-level Supervisor/Manager in a large multi-national Company some 30-40 years ago. It was certainly less complicated with no "preferred" vendors, but it took all kinds of approvals to purchase a ream of paper.
And in my mega-corporate experience, once we got something like a laptop delivered, it had to be "reconfigured" to conform with company specs. I once held just the laptop I needed, obtained from an outside vendor by a rebellious IT guy that I befriended, and got to use it for a few days, making sure it actually ran the special software I needed. But then he had to take it away to "fix" it. Once I got it back, it was like a patient after a lobotomy.
The Army doesn't think. People constituting the Army may think, or maybe not.
The ones that do think probably put $1 million into the accounting ledger, buy a $30 printer, and somehow make the remaining $999970 "disappear".
The PBO has a few questions that need to be addressed.
1. Who was the hand receipt holder?
2. Where are the inventories? (Change of command/change of PBO)
(I know about this, once upon a time I was the Unit Class V PBO). Inventory discrepancies are resolved using Statement of Charges, Reports of Survey or criminal charges.
20 yrs active duty, 10 years civilian work for the military. These articles are misleading. The Military is VERY aware of spending budgets and has, over the last 10 years been very proactive in assessing costs and buying from the general market. ( ie. home depoit, lowes ect....) It is the GSA program that needs overhauling. We are taught that if it is cheaper than GSA then buy it from a local brick and motar if not then buy from GSA. The caveat is that if it is available from GSA then we are required to buy from them no matter the price, but there is a program in place to challenge that rule which many use to our advantage.
in the 80s it was $500 hammers.
Low production run non-sparking Beryllium alloy head designed for use in areas where a 'spark' would be bad. Very bad. Let's not forget the $1,000 toilet seat, the $5,000 Coffie machine. Shall I go one?
Remember, MILSPEC has all kinds of costs baked in due to the laws passed in congress. There are all kinds of 'strange and wonderful' things in government procurement.
Much of the material listed in the 'Army master data file' (AMDF) (the listings of National Stock Numbers, nomenclature and price/cost) are what would be called special purpose items and/or components of the 'end item' (also known as fiddly bits).
One thing that must be reminded of is that is the item in question is not listed in the unit's MTOE or TDA, then that unit can NOT order or procure said item without approval from Higher Headquarters then if approved must then be carried on that unit's Property Book.
Math is hard. And racist.
I was somewhere in the military back in the 70s. When the IG was coming to base equipment of all kinds was dumped in a hole and buried with a bulldozer due to “over allocations”. Love the men at the bottom in the military who give their all, the guys at the top can become useless. The promotions after Major are all political and very little whistleblowing on idiocy happens.
This is just more evidence that organized crime is rampant on US military bases. No, it isn't the Mafia. These are US service personnel who have figured out that crime pays. They are involved in illicit drugs, prostitution and stolen military property which entails just anything not nailed down on the base. These illegal activities generate plenty of cash that gets spread around so that authorities leave them alone. This has been going on for decades. It isn't a big secret either. It's tolerated simply to avoid scandal.
Imagine how much they think they ink costs.
Ohhhh