Policy

Insurers Never Received Thousands of Obamacare Signups

If you like your health care, you can keep it, if we can find the paperwork

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Enrollment paperwork for nearly 15,000 Obamacare customers who signed up via HealthCare.gov never made its way to insurance companies, the Department of Health and Human Services announced Saturday.

The disclosure reflects the considerable problems the Obamacare website's "back end" faced in corresponding with insurers throughout October and November, even as administration officials were working around the clock to improve the website's "front end" and enable consumers to shop for insurance.