Bank of America announced today the launch of new ATMs with Teller Assist. The new ATMs will give customers access to a range of services including the ability to speak with a Bank of America teller through real-time video during extended hours.
“We know that customers want to bank on their schedule – not ours – so we are constantly looking at how to deliver more convenient banking options to them,” said Katy Knox, Retail Banking and Distribution executive at Bank of America. “This technology gives customers easy, convenient access to ATM banking services with the added option of having a personal interaction and the support of a teller available at the push of a button.”
Source: Business Review USA. Read full article. (link)