The Department of Homeland Security's Guide to Forwarding News Stories, Searching Tweets
A FOIA request from the Electronic Privacy Information Center yielded a 39-page booklet that details how the Department of Homeland Security collects media reports and social media references as part of its National Operations Center's "Media Monitoring Capabilities." Most of it is a pretty bland read: sources like Fox News and CNN are most credible, news that's made it to air but not yet made it to print is the most urgent, information from blogs ("even if they are of a serious, political nature"), news from partisan outlets (like MoveOn.org) or "agenda driven" organizations (like Amnesty International) has to be verified by a "first tier" source such as Fox News, CNN, USA Today, or the Washington Post.
Maybe the most interesting part of the report is the listing of keywords for social media searching. There are about 378 of them, divided into 9 categories: "DHS & Other Agencies," with keywords like FEMA, ICE and the CIA, "Domestic Security," with keywords like assassination, attack, prevention, militia, shots fired, police, and gangs, "HAZMAT & Nuclear," with keywords like suspicious package, powder (white), spillover, and North Korea, "Health Concern + H1N1," with keywords like contamination, Ebola, Salmonella, human to animal, and agro terror, "Infrastructure Security," with keywords like airport, collapse, metro, and body scanner, "Southwest Border Violence," with keywords like marijuana, heroin, Juarez, Tijuana, decapitated, MS-13 and Calderon, "Terrorism," with keywords like Al-Qaeda (all spellings), eco terrorism, dirty bomb, enriched, IED, jihad, pirates, and Somalia, "Weather/Disaster/Emergency," with keywords like emergency, hurricane, ice, stranded, wildfire, and lightening [sic], and "Cybersecurity," with keywords like botnet, DDOS, cyber command, spammer, Cain and abel, and brute forcing.