Facebook's Trending Section Is Now the Business of US Senate Commerce Committee
Sen. John Thune (R-S.D.) wants answers from Mark Zuckerberg and company over allegations of political bias in curated news feed.
In response to yesterday's news that several ex-Facebook news curators had alleged systemic political bias regarding the stories and outlets permitted to receive a plum spot in the social media giant's Trending news section, Sen. John Thune (R-S.D.) has written a letter on behalf of the US Senate Committee on Commerce, Science and Communication to Facebook CEO Mark Zuckerberg.
Writing that "Facebook has enormous influence on users' perceptions of current events, including political perspectives," Sen. Thune says if Facebook's claim of using a "neutral, objective algorithm" based on users' organic sharing of news stories to maintain "a platform for people and perspectives from across the political spectrum" is false, this would constitute "mislead[ing] the public," which he says lies within the Committee's oversight authority.
Facebook issued a statement this morning denying the allegations that it suppressed conservative news and that it "artificially forced ?#?BlackLivesMatter? to trend."
A partial list of the questions and data requested by Thune are below:
- Have Facebook news curators in fact manipulated the content of the Trending Topics section, either by targeting news stories related to conservative views for exclusion or by injecting non-trending content?
- What steps is Facebook taking to investigate claims of politically motivated manipulation of news stories in the Trending Topics section? If such claims are substantiated, what steps will Facebook take to hold the responsible individuals accountable?
- Does Facebook maintain a record of curators' decisions to inject a story into the Trending Topics section or target a story for removal? If such a record is not maintained, can such decisions be reconstructed or determined based on an analysis of the Trending Topics product?
- If so, how many stories have curators excluded that represented conservative viewpoints or topics of interest to conservatives? How many stories did curators inject that were not, in fact, trending?
- Please provide a list of all news stories removed from or injected into the Trending Topics section since January 2014.
In the letter to Zuckerberg, Thune requested this information by "no later than May 24," and also asked for the "employees responsible for Trending Topics" to appear in Washington to brief the Committee.
Ironically, Thune has repeatedly voted against the reinstating of the "Fairness Doctrine," the law that required the Federal Communications Commission (FCC) to enforce equal time for competing political view points.
In 2007, Thune wrote that he wanted to "preserve the vibrant marketplace of ideas" and that "giving power to a few to regulate fairness in the media is a recipe for an Orwellian disaster." Discussing the amendment he proposed be added to the 2009 Omnibus Appropriations bill to "prohibit the FCC from using any funding in Fiscal Year 2009 to reinstate the Fairness Doctrine," Thune wrote, "Giving power to a few to regulate fairness in the media is a recipe for an Orwellian disaster."
The senator was right then, and he's wrong now.
Facebook is a private company with the right to provide services to its customers — who use the product for free — in whatever way it sees fit. Conservative entreprenuers are free to start their own social media websites and impose ideological purity tests on the news items they choose to promote. There is simply no reason to make a federal case out of what is essentially headline aggregation.
Thune's demand that Facebook release internal documentation is a time-consuming, costly imposition on the way the company chooses to do business, but calling senior staffers to Washington, DC so they can be grilled by a Republican-led senate committee is absurd.
But since a great many congressional hearings exist only to provide valuable TV face-time for the committee members, Thune may very well be hoping to have his moment in the spotlight where he can accuse hoodie-wearing Silicon Valley millennials of brain-washing the public into accepting their political worldview.
The threat of a federal investigation into a social media website over how it shares its content could have a chilling effect on the free expression of other media, as well. Imagine a Democratic-led Commerce Committee investigating Fox News because it found the network's claim of being "Fair and Balanced" to be misleading, and thus, worthy of a congressional investigation. In the public interest, the government could take any media company's mission statement, decide that it is misleading, and order an inquiry.
(Note: This post has been updated since originally being published.)