Mass. Officials Saw Problems with State Exchange Months Before Launch

Sound familiar?


State officials overseeing the Health Connector website knew as early as February 2013 — some nine months before launch — that parts of the $69 million Obamacare gateway would probably be delayed, public records obtained by the Herald last night revealed.

"It opens another whole can of worms of questions about how early did these issues start," Joshua Archambault of the Pioneer Institute said about the Commonwealth Health Insurance Connector Authority Board. "At what point did they know it was not going to work on Oct. 1 and still decided to go live?"

University of Massachusetts Worcester spokesman Mark Shelton said the memos reveal just how closely the state has been monitoring the performance of CGI, the website's developer.