Priorities, Priorities
Ontario's provincial auditor says the Ministry of Consumer and Business Services received about 4,000 complaints and inquiries related to debt collectors last year, including 800 written, formal complaints. But it conducted only 10 inspections of debt collection services. And 2,000 complaints about motor vehicle repairs brought just six inspections. But eight complaints about adult video stores—none in writing—prompted almost 1,600 inspections.