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Snowden knew that this massive violation of the constitutionally guaranteed rights of nearly every American, orchestrated and operated in secrecy, is corrupting the Constitution and empowering the corruptors. It was that understanding plus a willingness to face down those in power who lack fidelity to the Constitution and who can do him harm that constituted the behavior of a hero.
Is he flawed?
The only hero who was not flawed was nailed to a tree 2,000 years ago because those He came into the world to save rejected Him.