An Amazon Kindle user has had her account wiped and all her paid-for books deleted by Amazon without warning or explanation.
The Norwegian woman, identified only as Linn on media commentator Martin Bekkelund’s blog, approached Amazon when she realised her Kindle had been wiped.
She was informed by a customer relations executive that her account had been closed, all open orders had been cancelled and all her content had been removed, but has been unable to find out why.
The move, which will shock ebook fans, highlights the power digital rights management (DRM) offers blue-chip companies. DRM is used by hardware manufacturers and publishers to limit the use of digital content once it has been purchased by consumers; in Amazon’s case, it means the company can prevent you from reading content you have bought at the Kindle